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Program In Operations Management (PROM)

BFSI sector is increasingly witnessing computerization and automation of the work. This has created a huge demand in Operations Management. These roles demand specialized skill sets and require comprehensive knowledge of the product and processes being currently used in BFSI sector.

EduVantage's innovative & skill driven PROM Program will guide you to secure an Operations job with major Banking and Financial Institutions. 

Upcoming PROM Batches:

About The Course:

As per industry estimates about 50,000 operations jobs will be added every year in BFSI industry for next 5-7 years.  A large number of qualified professionals prefer taking up operations job where they can use their learning and can sharpen their technical skills. With increasing computerization and automation of the work, operations roles are demanding specialized skill sets. Operations roles require comprehensive knowledge of the product and processes. The programme is skill oriented and trains the candidate for being selected for the job and exceling in her performance during the job. 


Course content

  • Introduction to operations management

  • Basics of financial accounting 

  • Existing system and process in the industry

  • Products, processes and compliances

  • Audit and risk management

  • Business communication and etiquette


EduVantage Certification:

EduVantage certifies that you have successfully completed its skill assessment course. At the end of your course, you will work on a real time Project and will receive a Problem Statement to work.

Once you are successfully through the project which will be reviewed by an expert, you will be awarded a certificate with a performance-based grading.

If your project is not approved in 1st attempt, you can take extra assistance for any of your doubts to understand the concepts better and reattempt the Project free of cost.


Who are the Instructors?

All our instructors are working professionals from the Industry and have at least 10-12 yrs of relevant experience in respective domains. They are subject matter experts and are trained by Eduvantage for providing training so that participants get a great learning experience.

Is the course material available to the students even after the course training is over?

Yes, the course material is provided permanently to the students and they can refer to it whenever they need. We also provide you fee access to relevant online modules. 

What if I miss a class?

If the same session is available in other classes in next few weeks, you can be accommodated in another class depending upon the seats available in that class.

I have paid the enrolment fee but I am unable to continue in the present batch. Can I reschedule it to a future date?

Yes, you can do that subject to the availability of the seats available in the upcoming batches.

Do you provide placement assistance?

Eduvantage is a startup education company and lots of recruitment firms contacts us for our students profiles from time to time. Since there is a big demand for this skill, we help our certified students get connected to prospective employers. We also help our customers prepare their resumes, work on real life projects and provide assistance for interview preparation. Having said that, please understand that we don't guarantee any placements however if you go through the course diligently and complete the project you will have a very good chance of securing a jpb of your choice.

Can I attend a Demo Session?

We have limited number of participants in a live session to maintain the Quality Standards, hence, participation in a live class without enrollment is not possible. However, you can go through the sample class recording and it would give you a clear insight about how are the classes conducted, quality of instructors and the level of interaction in the class.


What are the payment options?

You can pay by Credit Card, Debit Card or NetBanking from all the leading banks. We use a CCAvenue Payment Gateway. For USD payment, you can pay by Paypal. We also have EMI options available.

What if I have queries after I complete this course?

Our instructors will be available to you on phone and you can also personally meet them any time even after you have completed the course.

What if I have more queries?

You can give us a CALL at +91 9999 608 499 or email us at

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PROM Course Features


Assignments will be an integral part of the assessment


After the completion of the course and based on your Project Report you will receive the EduVantage Certification of Qualification. You will also be graded based on your performance in the course.


Aspitants will be evaluated on the performance of the Project will be given at the end of the training capsule

24 x 7 Support

Aspirants will get access to the support team (available 24 x 7) in resolving queries during and after the course completion

Lifetime Access

Aspirants will be given Lifetime free access to our training resources

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Module 1. BFSI Overview and Financial Operations (3 hours)



  • How to ensure success by best utilizing e course 

  • Indian Financial system, role of government and regulation (MoF, RBI, IRDA, SEBI, PFRDA),

  • Introduction to Indian Banking system, capital market, Insurance, Mutual Funds and Exchanges

  • Major banking, insurance and mutual funds players in India  

Module 2. Banking Products, processes and compliances (3 hours)



  • Assets – major loans products, general practices in lending, roles and responsibilities of the sales team (Housing, Personal, Vehicle, Education Loan)

  • Liabilities- Fixed Deposit, Savings Ac, Current Ac, Recurring Ac, NRI Ac, Corporate Salary Ac, Demat Ac, Minor Ac, Senior Citizen Ac, NRI and PIO accounts

Module 3. Insurance and Mutual Funds (3 hours)



  • Insurance - Life insurance, health insurance and general insurance

  • Types of life insurance – term life and endowment plans, ULIPs 

  • Mutual Funds - Functioning of mutual funds, calculation of NAV, fund expenses, fees and loads, suitability of different funds basis customer profile

Module 4. Financial Operations – Structure and Process (3 hours)



  • Operations management - Front Office, Mid Office and Back Office Operations

  • Operations and process flow

  • Advance MS Office applications

  • Introduction to software used by the industry

Module 5. Customer service management (3 hours)



  • Customer handling techniques

  • Function of retail outlet and back office operations

  • Bank branch operations – deposit, withdrawal, cash, clearing inclduign ECS, NEFT, RTGS, IMPS

  • Operations in Insurance and MF

Module 6. Analysis of Financial statements (3 hours)



  • Firms- proprietorship, partnership and corporations

  • Balance sheet, profit and loss and cash flow statements

  • Important financial rations

Module 7. Soft skills, grooming and business etiquette (3 hours)



  • CV preparation, covering letter, standard interview questions and answers

  • Dressing up for the interview

  • Case studies and practice sessions  

Module 8. Effective interviews -Presentation and selling skills (3 hours)



  • Networking, Negotiation and emotional connect

  • Official mail communication and telephonic interview

  • Interview preparation and delivery

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